Frequently Asked Questions
Everything you need to know about shopping with Dunlop Canada.
What are your standard shipping times within Canada?
We offer expedited shipping across all provinces. Orders typically arrive within 3-7 business days depending on your location, with tracking provided via email once your package departs our warehouse.
What is your return and exchange policy?
We accept returns and exchanges on unworn items with original tags attached within 30 days of purchase. Please note that final sale items and intimate apparel are not eligible for return.
How do I determine the correct size for my order?
Each product page features a detailed size guide with measurements in both centimeters and inches. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are duties and taxes included in the price?
As a Canadian-based store, all prices are listed in CAD. Sales tax (GST/HST/PST) is calculated at checkout based on your shipping province. No additional customs duties will apply to domestic orders.
How should I care for my Dunlop Canada apparel?
To maintain the longevity of your garments, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each item.