Returns & Exchanges

At Dunlop Canada, we are committed to your satisfaction. If you are not completely happy with your fashion purchase, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized Canada Post location across the country.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing